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PAYMENT | Updating Payment Info

Kong Bot
Updated

Overview

This form collects the information Kongregate needs to:

  • Verify your identity
  • Determine tax treatment
  • Send payments to you

If you do not complete this page, your game will not be published.

PAYMENT | Where can I find the Payment Info page?

Pro Tip: If you previously completed this page and the information is out of date, Kongregate may not be able to pay any monies you are owed.  You should regularly check back here to verify everything is still correct

** WIP ** incomplete still being worked on

 

1. Do I need to complete this form before earning revenue?

No—but you must complete it before getting paid.

  • Your games will still generate revenue without this form
  • However, Kongregate cannot issue payments until your details are submitted

2. What information is required?

Basic Identity Information

You’ll need to provide:

  • Legal full name (not username)
  • Physical address (no P.O. boxes if possible)
  • Country of residence

This is required to determine applicable tax rules.

Payment Information

Depending on your selected payment method, you may need:

  • PayPal email
  • Bank account details (EFT/wire)
  • Mailing address (for checks)

💡 Tip: Make sure your payment method matches your country:

  • EFT may be U.S.-only
  • Wire transfers may be required for non-U.S. developers

Tax Information

What you provide depends on your tax status:

U.S. Developers

  • Must submit info equivalent to a W-9
  • Includes:
    • SSN or EIN
    • Tax classification

Kongregate will issue a Form 1099 if applicable.

Non-U.S. Developers

  • Must submit a W-8 form (e.g., W-8BEN)
  • Used to:
    • Claim foreign status
    • Reduce withholding via tax treaties

Without a valid W-8:

  • Default withholding is 30%

3. What happens if I don’t complete the tax section?

You will not be paid.

Additionally:

  • Non-U.S. developers may face maximum withholding (30%)
  • Payments may be delayed or blocked entirely until forms are valid

4. What payment methods are supported?

Common options include:

  • PayPal
  • Check
  • EFT (U.S.)
  • Wire transfer (international)

Each method has a minimum payout threshold:

  • ~$25 → PayPal / EFT
  • ~$100 → Check
  • ~$500 → Wire transfer

(Thresholds may vary slightly depending on program or updates.)

5. When will I actually get paid?

Payments are not immediate:

  1. You reach the minimum payout threshold
  2. End of month processing occurs
  3. A ~30-day verification period applies
  4. Payment is issued

If you don’t hit the threshold:

  • Your balance rolls over to the next month

6. Why is my payment delayed or missing?

Common reasons:

  • Payment info not completed
  • Invalid or missing tax form
  • Revenue below payout threshold
  • Fraud review or verification delay

Kongregate also notes some programs may operate on NET45 terms with higher thresholds (e.g., $500)

7. How is my revenue calculated?

Revenue is typically based on:

  • Advertising revenue generated by your game

Default share:

  • 25% base revenue share

Bonuses:

  • +10% for Statistics API integration
  • +15% for exclusivity

→ Up to 50% total revenue share

8. Can I change my payment details later?

Yes.

You can:

  • Update payment method
  • Change tax information
  • Modify address

However:

  • Changes may delay upcoming payments if made during processing

9. What happens if my information is incorrect?

Kongregate may:

  • Delay payments
  • Reject payouts
  • Suspend account activity if information is incomplete or inaccurate

You are responsible for keeping all details accurate and up to date.

10. Is my data secure and how is it used?

Your information is used to:

  • Comply with tax laws
  • Process payments
  • Issue required tax forms (e.g., 1099)

In most cases:

  • It is not shared beyond legal/reporting requirements

11. What should I double-check before submitting?

Before saving your form:

  • ✅ Legal name matches tax documents
  • ✅ Country and address are correct
  • ✅ Payment method is valid and reachable
  • ✅ Tax form (W-9 or W-8) is complete
  • ✅ Email/contact info is current

12. Who do I contact if something goes wrong?

If you experience issues:

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